Terms and Conditions

These Terms and Conditions explain the rules for using the BritPath website, member portal, services, membership plans, add-on services, bookings, downloadable resources, and related digital support. By using our website, creating an account, purchasing a membership plan, purchasing an add-on service, booking a consultation, uploading documents, or accessing our resources, you agree to these Terms and Conditions. If you do not agree with these Terms, you should not use our website, portal, services, or resources.

1. Who We Are

BritPath is operated by BritPath Consult Limited, a company incorporated in the United Kingdom. BritPath operates as an online education, settlement, employability, and career consultancy.

Contact email: hello@britpathconsult.co.uk. Mail to: BURGES HOUSE, B06 1ST TRINITY STREET, COVENTRY, UNITED KINGDOM, CV1 1FJ.

In these Terms, "BritPath", "we", "us", and "our" refer to BritPath Consult Limited. "You", "user", "client", or "member" refers to any person who uses our website, creates an account, purchases a service, books a consultation, or accesses our portal.

2. What BritPath Provides

BritPath provides online guidance and support for students, graduates, professionals, and individuals seeking assistance with education, settlement, employability, and career development. Our services may include:

• University admission guidance
• UK study preparation
• UK arrival and settlement guidance
• CV and LinkedIn support
• Employability and job-readiness guidance
• Interview preparation
• Career clarity and pathway planning
• UK labour market guidance
• Online consultations
• Downloadable resources
• Webinars, recorded videos, and live classes
• Membership-based support
• Add-on services such as CV writing and LinkedIn makeover services

No Guarantee of Outcomes

BritPath provides guidance, support, resources, and consultancy services. We do not guarantee admission, visa approval, employment, job offers, interview invitations, sponsorship, salary outcomes, immigration outcomes, or any specific career result.

3. Use of Our Website and Portal

You agree to use the BritPath website and portal lawfully and responsibly. We may suspend or terminate access if we believe a user has misused the website, portal, resources, services, or account access. You must not:

• Use the website or portal for fraudulent, misleading, abusive, or unlawful purposes
• Attempt to access another user's account
• Share your login details with others
• Upload harmful files, viruses, malware, or inappropriate content
• Copy, resell, distribute, or misuse BritPath materials without permission
• Interfere with the security or proper operation of the website or portal
• Use our resources or services in a way that breaches these Terms

4. User Accounts

Some services require users to create an account or access a membership portal. BritPath is not responsible for loss or unauthorised access caused by a user sharing login details or failing to protect their account. You are responsible for:

• Providing accurate registration information
• Keeping your login details secure
• Updating your details where necessary
• Ensuring that your account is not used by another person
• Notifying us if you suspect unauthorised access

5. Users Under 18

BritPath's services are mainly intended for students, graduates, professionals, and individuals seeking education and career support.

If you are under 18, you should use BritPath services with the knowledge and permission of a parent, guardian, or responsible adult where required.

We may request parental, guardian, or responsible adult involvement before providing certain services to users under 18.

6. Membership Plans

BritPath may offer free, one-time paid, and renewable membership plans. Membership access depends on the plan selected and successfully activated.

6.1 Study Ready — Free

Study Ready is a one-time free plan. Study Ready access expires automatically after 120 days. Access includes:

• Valid for 120 days from activation
• 1 Calendly booking
• Chat box access for 1 hour daily
• Upload limit of 5MB per file
• Access to downloadable resources
• Webinar access
• Study preparation materials

6.2 Arrive Smart — £15

Arrive Smart is a one-time paid plan. Arrive Smart does not renew automatically. Access expires automatically after 30 days. Access includes:

• Valid for 30 days only
• 1 Calendly booking
• Chat support for 1 hour daily
• Upload limit of 5MB per file
• Access to downloadable settlement resources
• Access to recorded videos

6.3 Career Boost — £35/month

Career Boost is a renewable monthly membership plan. Career Boost renews monthly unless cancelled before the next renewal date. Access includes:

• Monthly renewable access
• Upload limit of 5MB per file
• Access to downloadable career resources
• Access to live classes
• No chat access included

6.4 Elite Mentorship — £75/month

Elite Mentorship is a renewable monthly membership plan. Elite Mentorship renews monthly unless cancelled before the next renewal date. Access includes:

• Monthly renewable access
• 3 × 30-minute one-to-one advisory sessions
• 3 hours of chat/support access weekly
• Priority support
• Mock interview access
• Upload limit of 5MB per file
• Access to live classes
• Access to downloadable career resources

7. Membership Access Rules

Membership access is personal to the registered user and must not be shared with others.

BritPath may update membership features from time to time, provided that the core value of the membership plan is not materially reduced without notice. If a membership expires, is cancelled, or payment fails, access to the relevant membership areas may be restricted, paused, or removed. Access may include a combination of:

• Downloadable resources
• Live classes
• Recorded videos
• Webinars
• Bookings
• Chat or support access
• File upload areas
• Dashboard access
• Add-on purchase options

8. Payments

Payments may be processed through Stripe or another approved payment provider. By purchasing a plan or add-on, you agree to pay the stated price at checkout.

Prices are displayed on the website or checkout page. BritPath may update prices from time to time, but changes will not affect purchases already completed unless otherwise stated or agreed. For recurring memberships, your payment method may be charged automatically on each renewal date until the subscription is cancelled. Payment types may include:

• One-time payments
• Monthly recurring subscriptions
• Add-on service purchases

9. Failed Payments

BritPath is not responsible for loss of access caused by failed, declined, expired, or incorrect payment details. If a recurring payment fails, BritPath may:

• Notify you of the failed payment
• Ask you to update your payment method
• Temporarily pause access
• Cancel or downgrade your membership
• Remove access if payment is not completed within a reasonable period

10. Cancellation of Memberships

Renewable memberships can be cancelled at any time. Cancellation stops future renewal payments but does not automatically create a refund for payments already made.

After cancellation, access may continue until the end of the current paid billing period unless otherwise stated. Payments already made are non-refundable unless a refund is required by law or expressly approved by BritPath.

Study Ready and Arrive Smart are time-limited plans and expire automatically at the end of their access period.

11. Refunds and Consumer Cancellation Rights

BritPath memberships and add-ons are treated as digital services and online consultancy services. Where applicable under UK consumer law, customers may have a 14-day cancellation right for certain online or distance purchases.

However, where you request or agree to immediate access to digital services, downloadable resources, member portal access, bookings, online support, document review, or service delivery, you acknowledge that your cancellation rights may be limited once access or service delivery begins.

If service delivery has started within the cancellation period, BritPath may deduct a reasonable amount for the work already completed, access already provided, or resources already made available.

Once digital access has been granted, resources have been downloaded, a booking has been used, documents have been reviewed, or service work has begun, payments may become non-refundable except where a refund is required by law.

Nothing in these Terms affects any legal rights that cannot be excluded under UK consumer law.

12. Immediate Access and Service Delivery Consent

At checkout, BritPath may ask users to confirm that they want immediate access or immediate service delivery.

Checkout consent wording: "I agree that BritPath may begin providing the service, digital access, downloadable resources, membership access, booking access, or support immediately after purchase. I understand that once access or service delivery begins, my right to cancel may be limited and reasonable charges may apply for services already provided."

Where this consent is given, BritPath may begin providing access or services immediately after payment.

13. Add-On Services

BritPath may offer add-on services as one-time digital service purchases. Add-on services are non-refundable once service delivery has started, digital access has been granted, documents have been reviewed, or work has begun, except where a refund is required by law. Add-on services may include:

• Professional CV Writing — £99: one-time add-on service; client may upload CV or career documents; no automatic Elite Mentorship access.
• LinkedIn Makeover Basic — £159: one-time add-on service; client may upload LinkedIn or career information; no automatic Elite Mentorship access.
• LinkedIn Makeover Advanced — £219: one-time add-on service; includes LinkedIn Advanced Makeover support and 1 month of Elite Mentorship access; temporary Elite Mentorship access expires automatically after 1 month unless renewed or upgraded.
• Career Profile Bundle — £399: one-time bundle purchase; includes Professional CV Writing, LinkedIn Basic Makeover, and LinkedIn Advanced Makeover, plus 2 months of Elite Mentorship access; temporary Elite Mentorship access expires automatically after 2 months unless renewed or upgraded.

14. Bookings and Consultations

BritPath may use Calendly, Google Meet, Zoom, or similar platforms to manage bookings and deliver consultations. Booking access depends on the user's membership plan or add-on service.

Users are responsible for booking available time slots and attending scheduled sessions on time. If you miss a scheduled session without notice, BritPath may treat the session as used. Rescheduling may be allowed where reasonable notice is provided, subject to availability. BritPath may reschedule a session where necessary due to advisor availability, illness, technical issues, or other reasonable circumstances. Booking rules may include:

• Study Ready: 1 booking
• Arrive Smart: 1 booking
• Career Boost: no fixed one-to-one booking unless manually added
• Elite Mentorship: 3 × 30-minute one-to-one advisory sessions

15. Chat and Support Access

Chat or support access depends on the membership plan. Support access may be delivered through the website portal, email, or another approved communication channel.

Chat/support access does not guarantee instant replies. BritPath will aim to respond within a reasonable timeframe based on availability, workload, and the user's plan. Support access may include:

• Study Ready: 3 hour weekly chat support
• Arrive Smart: 3 hour weekly chat support
• Career Boost: chat support
• Elite Mentorship: 3 hours priority weekly chat/support access

16. Document Uploads

Users may upload documents through the portal where required for service delivery. The upload limit is 5MB per file.

Users are responsible for ensuring that uploaded documents are accurate, lawful, and relevant. Users should not upload unnecessary sensitive information unless it is directly required for the service. BritPath may reject, delete, or request replacement of documents that are corrupted, unreadable, irrelevant, unsafe, or unsuitable. Uploaded documents may include:

• CVs
• Personal statements
• Academic documents
• Certificates
• Career documents
• Admission documents
• Other relevant service documents

17. Downloadable Resources and Digital Content

BritPath may provide downloadable resources, templates, recorded videos, guides, class materials, or other digital content. These materials are provided for personal use only. Access to resources may end when a membership expires, is cancelled, or becomes inactive. Users must not:

• Copy, resell, or redistribute BritPath resources
• Share member-only resources with non-members
• Upload BritPath materials to public platforms
• Remove branding or copyright notices
• Use resources for commercial resale or unauthorised training

18. Live Classes, Webinars, and Recorded Content

BritPath may offer live classes, webinars, and recorded content. Access depends on the user's plan.

BritPath may change class times, topics, speakers, or delivery methods where necessary. Recordings may not always be available for every live session.

Users must not record, copy, distribute, or republish live classes, webinars, or recorded content without written permission from BritPath.

19. Service Outcomes and No Guarantee

BritPath aims to provide helpful, professional, and practical guidance. Users are responsible for their own decisions, applications, conduct, communication, and compliance with third-party requirements. However, BritPath does not guarantee:

• University admission
• Visa approval
• Job offers
• Interview invitations
• Employment outcomes
• Salary levels
• Sponsorship opportunities
• Immigration outcomes
• Career progression
• Acceptance by employers, universities, or third parties

20. User Responsibilities

BritPath may refuse or stop service where a user behaves abusively, dishonestly, unlawfully, or in a way that disrupts service delivery. Users agree to:

• Provide accurate and complete information
• Attend booked sessions on time
• Use resources responsibly
• Check deadlines independently
• Follow university, visa, employer, and official guidance where relevant
• Review all documents before submitting them to third parties
• Make their own final decisions
• Communicate respectfully with BritPath staff, advisors, and other users

21. Third-Party Platforms

BritPath may use third-party platforms such as Stripe, Calendly, Google Meet, Zoom, email providers, hosting providers, and analytics tools.

These platforms are controlled by their respective providers and may have their own terms, privacy notices, and service rules. BritPath is not responsible for third-party platform outages, restrictions, account issues, or service interruptions outside our reasonable control.

22. Website Availability

We aim to keep the website and portal available, but we do not guarantee uninterrupted or error-free access. Where possible, we will aim to resolve issues within a reasonable timeframe. Access may be interrupted due to:

• Maintenance
• Updates
• Technical issues
• Hosting problems
• Security incidents
• Third-party platform issues
• Events outside our reasonable control

23. Intellectual Property

All BritPath website content, branding, resources, templates, guides, videos, graphics, designs, course materials, and written content belong to BritPath or are used with permission.

Users are granted a limited, personal, non-transferable right to access and use materials for their own education, settlement, employability, or career development. No ownership rights are transferred to the user.

24. Limitation of Liability

BritPath will provide services with reasonable care and skill.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any rights that cannot be excluded under law. To the fullest extent permitted by law, BritPath is not liable for:

• Loss caused by incorrect or incomplete information provided by the user
• Missed deadlines where the user failed to act in time
• Decisions made by universities, employers, visa authorities, or third parties
• Failed applications, rejected applications, or employment outcomes
• Third-party platform failures
• Loss of data caused by user error or third-party systems
• Indirect or consequential losses

25. Suspension or Termination

Where appropriate, BritPath may give notice before suspension or termination. BritPath may suspend or terminate access if:

• Payment fails
• A membership expires
• A user breaches these Terms
• A user misuses resources
• A user shares account access
• A user behaves abusively or unlawfully
• There is a security concern
• Continued service delivery is not reasonably possible

26. Changes to Services or Terms

BritPath may update services, plans, resources, prices, features, or these Terms from time to time. The latest version of these Terms will be available on the website.

Where changes materially affect active users, BritPath may provide notice through the website, portal, or email. Continued use of the website, portal, or services after changes are made means you accept the updated Terms.

27. Complaints and Contact

If you have a complaint or concern, please contact us at hello@britpathconsult.co.uk. We will aim to review and respond within a reasonable timeframe. Please include:

• Your full name
• Account email
• Membership plan or service purchased
• A clear description of the issue
• Any relevant booking, payment, or service reference

28. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales, unless applicable consumer law gives you the right to bring proceedings elsewhere.

29. Contact Information

BritPath Consult Limited, Email: hello@britpathconsult.co.uk.

Mail to: BURGES HOUSE, B06 1ST TRINITY STREET, COVENTRY, UNITED KINGDOM, CV1 1FJ.

BritPath Consult Limited is incorporated in the United Kingdom and operates as an e-consultancy.

This document is provided for general information and does not constitute legal advice.